Lauren joined Burbank Housing in 2017 as the Director of Resident Services and was charged with developing a now thriving department. In this role she leads a resident services team responsible for the delivery of programs and services that support the housing stability and wellbeing of Burbank Housing’s 3500+ residents.
Lauren’s past experience developing and evaluating programs as well as the strong working relationships she has with many of our County’s leading service agencies, has been in an invaluable contribution to the organization. Her knowledge and awareness of theories including Social Determinants of Health and Equity Gaps combined with a passion for improving systems at the upstream level has deepened the understanding of the importance of the resident services department as well as led to a deeper impact among those served. Most recently, Lauren has taken a leadership role in equipping Burbank Housing, and the broader community, with how to best implement Housing First practices within the complexities of operationalizing Permanent Supportive Housing.
At Burbank Housing, Lauren chairs the Board of Directors sub-committee focusing on Community Engagement & Advocacy. Externally, Lauren is on the Non-Profit Housing “Best Practices in Permanent Supportive Housing” coalition, and was recently appointed to the Sonoma County Coordinated Entry Advisory Committee as well as the Sonoma County Coordinated Entry’s (CE) Assessment and Prioritization Redesign Working Group. Locally, she is a graduate of the Santa Rosa Metro Chamber’s Leadership Santa Rosa Program. She is a Sonoma County native who earned her BA in Human Services from Northeastern University in Boston, Massachusetts. Currently, she is pursuing a Graduate Degree in Organizational Leadership with a focus on Innovation and Change from the University of Pacific. Most significantly, Lauren brings a passion for making Sonoma County a thriving community for all of its residents.